Welcome to

Universal Intelligent 

Infrastructure Management (UIIM)

UIIM aims to empower Infrastructure 

and Operations (I&O) leaders and take 

infrastructure management to a new level.

What

Is UIIM?

A practice, comprising methodologies and guidelines for effective and efficient federated data center infrastructure management





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Why UIIM?

Why now?

There are myriad reasons for repositioning the concept of DCIM but chief among them is that data centers have never had a solution that delivered on the promise of effectively managing data center assets, resources and operational workflows.

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How does UIIM

differ from DCIM?

UIIM is designed to provide a framework for a multi-faceted view of all the activity that is taking place in the data center facility including the basic space, power and cooling resources but far more as it integrates with the IT equipment and networks assets down to individual ports and cables. 

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Who 

Needs It?

Data Center Operators

Are you looking for a better alternative to your current DCIM tools?

DCIM Software Partners

XpedITe is perfect for integrating market leading tools to manage data center operations.

MSPs

If you are looking for a way to add value to your offering for data center clients, look no further.

Facilities Management Companies

Managing the efficiency of infrastructure and operations can prove chaotic if there is no one single pain of glass tool!

Enterprise ESG and Energy Management Departments

XpedITe can support you and your team in achieving all aspects of governance, risk and compliance, including monitoring and management of ESG requirements.

UIIM is Universal

Data centers need comprehensive tools to orchestrate and optimize services and resources.


Universal Intelligent Infrastructure Management (UIIM) is a concept originated by RiT Tech to provide direction for a federated system that enables the integration of multiple software solutions and infrastructure management tools to provide I&O leaders with improved visibility of resource consumption, coherent management information and a single source of truth.


View Our Use Cases

What Universal Intelligent Infrastructure Management delivers

Whether you are a data center manager, NOC manager, infrastructure or operations leader, this practice will bring together the data from all teams avoiding duplication of cost, effort and conflict.

In addition to the principles of DCIM, here are some of the advantages UIIM can provide:

360° View of Operations

Pinpointing issues to improve all metrics MTBF (mean time before failure), MTTR (mean time to recovery, repair, respond, or resolve), MTTF (mean time to failure), MTTA (mean time to acknowledge)… and more

Common Language and Methodologies

Which suit the data center environment and its administrators of tasks or updates

Mitigation of Risk

Avoiding duplicated effort and wasted human resource

Predictive Capabilities

To plan space, capacity, power and cooling for long term change

Preventative

Recommendations

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Automated Workflows

For on-prem, colo, cloud and hybrid environments. In addition to proactive automations to improve SLA and shorten time-to-service

What UIIM is NOT

UIIM does NOT refer to a single system addressing a narrow set of capabilities within a single layer of data center infrastructure.


UIIM will rely on data coming from multiple specialist systems

Latest News

By Scott Jordan September 22, 2025
An organization referred to here as GlobalFinance, a leading force in the financial sector, faced a persistent operational gap due to limited, real-time visibility into its data center environment. Without granular insight into power usage and environmental conditions, operational teams faced major risk planning, capacity forecasting, and incident resolution constraints. It became clear that closing this gap would greatly reduce risk, improve efficiency, and maintain a competitive edge, particularly in an industry where uptime and compliance are non-negotiable. As detailed in our latest white paper , RiT Tech partnered with Equinix to implement XpedITe TenantBridge—part of our Universal Intelligent Infrastructure Management (UIIM) framework that unifies operational data from colocation providers and their tenants. This was installed at one of GlobalFinance’s U.S.-based Greenfield facilities. This marks a major step forward in operational oversight for the financial sector and opens the door to significant efficiency gains, from reduced downtime to tighter control over capacity-related costs. What makes this integration a step-change in financial-sector data center management? The consolidated, real-time view of power, cooling, and environmental metrics that TenantBridge provides allows for automated alerts on excess energy use and supports far more proactive planning for demand peaks. By consolidating all data center metrics into one platform, operators can better respond to potential issues such as temperature spikes or unusual power draws, enabling engineers to resolve problems long before they escalate. This frees teams to focus on more proactive measures that further minimize downtime and speed up incident resolution. This unified view also empowers GlobalFinance to manage capacity with exceptional accuracy, avoiding overage charges and keeping usage within contractual limits, all without the need for direct power meters. That continuous visualization of real-time consumption data alongside detailed capacity reports and precise environmental and power logs also provides audit-ready records that adhere to tough financial-sector reporting requirements. Collectively, this provides an excellent foundation for far more cost-effective and compliant operations. Want to learn more about our groundbreaking GlobalFinance deployment?  See our latest white paper for more details about our GlobalFinance deployment, including technical implementation insights and measured outcomes.
Rethinking infrastructure management in the age of operational convergence
By Scott Jordan August 14, 2025
As digital infrastructure evolves in scale, complexity, and strategic importance, many data centers remain hindered by fragmented practices.
By RiT Admin August 4, 2025
The adoption of AI is driving data centers to reduce latency, boost reliability, and meet tighter energy efficiency targets. Meeting these demands requires breaking away from legacy operational models defined by siloed data, fragmented tooling, and slow, expertise-dependent processes. Real-time, contextual visibility across infrastructure is now essential, not just for performance optimization, but to enable coordinated, data-driven action across teams and avoid the risks of misalignment or delayed intervention. Why do traditional analytics models no longer meet operational demands? Traditional approaches to reporting and analytics are fundamentally tied to a siloed, static framework. Dashboards and metrics are often built by specialists using Business Intelligence (BI) tools, requiring significant expertise. Even with the most advanced BI platforms, generating a meaningful report often requires submitting requests to specialized teams, waiting for expert input, and then hoping the result aligns with the original brief. This can mean going days or even weeks without answers to urgent questions. This disconnect between data and action creates friction, leading to constraints on responsiveness, limiting innovation, and leaving decision-makers without the timely insight needed for strategic oversight. Delayed or outdated analytics limit a team’s ability to respond in real time, often resulting in missed opportunities for efficiency gains and early intervention. As organizations move toward more universal and intelligent infrastructure, this gap has become increasingly problematic, diminishing performance and limiting their ability to adapt in real-time. Can AI actually help alleviate the barriers between people and data? Ironically, the same force driving operational complexity, namely AI, will also prove the key to overcoming it. Organizations that integrate AI-driven analytics will gain a strategic edge by breaking down siloes and enabling direct access to actionable insights. Our upcoming AI analytics module demonstrates this shift, embedding natural language interfaces and intelligent automation into the infrastructure layer. Organizations will be able to obtain highly detailed analytics through a simple, plain language request (e.g., “Identify any potential cooling hotspots developing across the facility” or “Are any of our data halls approaching their power capacity limits?”). That kind of instant, intuitive access to analytics enables teams to respond to concerns in real time without relying on manual workflows defined by complex briefs and static dashboards, freeing users to focus their attention elsewhere and allowing organizations to operate with greater agility. By equipping teams to respond to evolving conditions without delays or dependencies, users can take a far more adaptive, data-centric approach to infrastructure management, marking a clear progression in how data is accessed, interpreted, and applied across the entire operational landscape.  Our smarter approach to real-time insight Designed to support a more autonomous environment where questions can be explored at pace and decisions are shaped by real-time intelligence, our upcoming XpedITe AI Analytics module represents a shift away from static analysis and toward systems that adapt in step with evolving business and infrastructure priorities. Contact us today to find out more.
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Software Partnerships make UIIM possible!

If you would like join this new movement, take a look at this video and get in touch!

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