USE CASES

enterprise data center

Automation : Integration and Customization

WHAT IS A ENTERPRISE DATA CENTER?

Enterprise data centers are typically owned and operated by companies who choose sole use of their own facility to host their ICT systems and services.

Many enterprises have sites spread across multiple locations potentially within office buildings or purpose built and part of a larger campus or business site. Often they have been designed to host specific ICT equipment or services and supporting systems such as telecommunications and data storage systems.

Ranging in size from small rooms housing a dozen racks with small power capacity up to multi-room environments with thousands of racks and megawatts of power.

Despite the size, enterprise data centers are complexed environments with a multitude of different technologies and services that provide space, power, cooling and network infrastructure to ensure availability and reliability of the ICT Systems used by the company and their customers.

The management of the data center facilities is determined by the owner and their business strategy; it is common for a variety of external third-party outsourced providers and also internal teams to be assigned to support the facility, building services, ICT environment and services required to ensure standards and compliance with legislation and corporate policies is not compromised.

XpedITe

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scenario: closing
down the silos and inefficency

Author: mark acton

No matter the scale and size of a facility, an Enterprise has defined a need to enable a centralized management of the ICT systems. Their aim is to ensure there is a reliable means to support the business growth and maintain compliance in regard to legislation, compliance, corporate policies and standards.

The risk however, is that multiple teams supporting the enterprise data center working for different companies exposes a disjointed management style with team working in silos using disparate systems and processes, and in most cases these teams are located in different places - some onsite and other at remote locations. It is not uncommon for the different teams to be using systems that are put in place to support the immediate needs of the internal team or an outsourced contractor to ensure contractual service agreements, the disjointed approach does not allow for efficient collaboration between teams and a requirement for manual processes and impacts productivity.

Toolsets used to manage the services and infrastructure across multiple sites are often proprietary and specific for the vendor hardware they have been designed for. While these systems provide a solution to the systems at the location they are installed; they do not provide a consistent and unified source for key data and metrics that are used to manage the facilities.

The Enterprise data center owners have a requirement to interrogate the systems to have visibility and produce reports of the key performance metrics and capacity management required to ensure efficient management of resources and accurately forecast future growth requirements. Maintaining installation standards with provisioning of ICT systems is difficult to enforce across multiple sites and geographic locations, this exposes the business to risks with systems not being installed according to the company standards, which in turn increases the likelihood of a service outage or delays with project delivery and will impact conformity of accreditations held by company. All of this can damage the reputation of the business and the increased likelihood of receiving financial penalties.

enterprise data centER solution: management of the ict stack

XpedITe provides a centralized platform to have entire visibility of all assets and their performance metrics, XpedITe features unlimited integration using standard protocols and proprietary systems that enable data to be combined in a central place for simple management. The data collected by XpedITe can be interrogated and presented in a variety of ways to suit individual or groups of users and can be used too as the base to define automated processes across multi-functional systems that can be either internal to the business or a system used by a outsource partner.

XpedITe enables digital transformation by modernizing operations and minimizes operational inefficiencies by providing a framework to build global processes and integration with other systems for bidirectional orchestrated workflows.

XpedITe empowers the workforce with innovative technology that makes them more productive by having a cross-functional common toolset, providing the ability to streamline processes across departments and outsource providers using automation to minimize the human error factor and ensure corporate standards are not impacted by human error of different sources of information. XpedITe provides a true single-source platform for all business units to have access to a unified set of data that is consistent from any location.

XpedITe enables the holistic management of the entire ICT stack with comprehensive management and provides a control center to plan and provision data center projects, using internally developed algorithms. XpedITe eliminates risks with installation standards not being enforced by automating the end-to-end processes and all aspects of hardware installation and service management.

SCENARIO: CLOSING
DOWN THE SILOS AND INEFFICENCY

AUTHOR: MARK ACTON

ENTERPRISE DATA CENTRE SOLUTION: MANAGEMENT OF THE ICT STACK

BEJING SUBWAY

“The value that RiT Tech and their DCIM software, XpedITe has brought to our operations is not only top-level technology and high quality products but the most important achievement is the impact it has had on our day-to-day provisioning and work orders. Through the software, we can design and simulate all connectivity tasks that are integrated with our intelligent hardware - avoiding human error and making our operations safe and efficient.”

- Ms. Zhao, Chief Technical Officer, Beijing Metro Network Control Center

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KEY FEATURES

DATA CENTEr INFRASTRUCTURE

MANAGEMENT (DCIM)

Through Integration, Automation and Transparency, XpedITe helps to reduce costs and run operations more efficiently. In order to help you Data Center achieve maximum uptime.

ASSET MANAGEMENT

Offering an Accurate and Comprehensive View of All Data Center Assets

Asset management is one of the critical DCIM pillars providing a reliable digital representation for infrastructure, as well as end-to-end change and service management functionality.

Capacity
Planning

Including Trending and Prediction

XpedITe gathers, processes and analyzes data from the building and IT infrastructure and all inter-dependencies to offer a comprehensive multi-layer capacity utilization displayed in 2D or 3D visual layers, capacity dashboards and reports for intuitive and comprehensive capacity management.

Rapid
Provisioning

Reducing Time to Market and Resource Overhead

Create, assign and audit all provisioning and maintenance tasks within a unified tool using XpedITe and integrate with external ticketing systems to manage changes in an effective way with reduced resource overhead and timeframes.

Intelligent Management

More than Simply Monitoring and Alerting

Through automation and machine learning, our tool turns information into solutions, enabling operators to make informed decisions that boost the bottom line: enhancing availability, streamlining consumption and optimizing reliability and productivity overall.

VIEW ALL CAPABILITIES

find out more

in our helpful capabilities guide

XpedITe is the only data center infrastructure management system (DCIM) on the market which gives our clients a solution that connects infrastructure and network in one platform. Our multi award-winning XpedITe provides the integration capabilities needed to enable universal intelligent infrastructure management (UIIM). XpedITe is used by progressive data centers across the globe from colocation to enterprises, including large corporations, government agencies, financial institutions, airport authorities, healthcare organizations, educational facilities and telecommunications.

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